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Contact Us

Contact details

Member Contact Centre

1300 747 747
(7.00am to 7.00pm Mon to Fri & 9.00am to 5.00pm Sat (Australian Eastern Time)

If calling from overseas +61 2 9582 3200
(also available if you are calling from a landline within Australia)
For telephone banking, customer service and general options


Not a Member of Qantas Credit Union?

Please use our online enquiry form


Members please send a secure email through Member Inbox in Online Banking

This e-mail address is being protected from spambots. You need JavaScript enabled to view it


(02) 4889 2090


Locked Bag 6747, Hurstville BC NSW 1481

Administration office

420 Forest Rd, Hurstville NSW 2220

Business numbers

ABN 53 087 650 557
AFSL/ACL 238305
BSB 704 865

Service numbers

Telephone banking

1300 360 865

Lost or stolen cards

1800 621 199 (24 hours toll free) or
1300 747 747 (during business hours)

Password reset
Online Banking/Telephone

1300 747 747

Insurance services

1300 747 747

Financial Planning Service

1300 787 787

Branch and ATM locations
Visit us or access your funds Find an ATM or branch near you, using our online locator.

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