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Depositing and Withdrawing

Just drop into one of our Member Service Centres to transact on your accounts and you’ll enjoy our friendly and personalised assistance. You’ll find we offer a range of services in our branches including:

  • Access your money in branch
  • Make deposits
  • Make enquiries about any aspect of your banking with us
Click on a link below for quick access to the relevant information:
Branch Deposits / Withdrawals

Access your money in branch and make deposits or withdrawals. You can cash bank cheques and make enquiries about any aspect of your banking with us.

Direct Debit

With our direct debit bill paying service you can pre-arrange payment of a specific amount and we’ll ensure it is sent to your nominated recipient on your specified dates.

You could make payments debited directly from your account to cover:

  • Utility bills
  • Insurance payments
  • Credit card repayments
  • Loan repayments
  • Charitable donations

To set these up, you will need to quote our BSB 704 865 and your account number.

To find out if you can establish your payments on our direct debit system, you may need to contact the remitting institution to organise payment on your behalf. We can also arrange other options – these include auto transfers which some customers prefer as an electronic payment method.

Direct Credit

You can arrange to have money directly credited to your Qantas Credit Union account.

This is a great option for those Members who want to take full advantage of our high interest accounts. Setting up direct credits are great for:

  • Salary
  • Pension /allowance
  • Tax refund
How to set up a Direct Credit

You’ll need to contact the provider of the funds and supply our BSB 704 865 and your account number.

Note: when providing information on your membership, always adopt sensible security practices. Learn more about good online security practice.

Auto Transfers

This service enables you to make a payment or transfer to yourself or another person from your savings account on a regular basis.

Auto transfers can be set up to recur (e.g. weekly, fortnightly, monthly or quarterly) for an indefinite or for a fixed number of payments/transfers.

If you’re already a Member and are registered for Online Banking, you can set-up your own auto transfers online.

Qantas Payroll Deductions

We currently have an arrangement with Qantas Airways so Qantas staff can have their pay deposited straight into their Qantas Credit Union account.

You also have the option to nominate how your pay is split into your accounts, e.g. some to your loan, some to save, and some to spend.

How to set-up a salary credit

If you're not employed by Qantas Airways and would like your pay credited to your account, simply ask your employer if they offer a direct credit option. If they do offer this service, simply provide the details of our BSB 704 865 and your account number.

More information